Data Protection Policy

48bd's Privacy Policy

Your personal information is completely safe with us. This policy explains in detail how 48bd collects, uses, and protects your information.

Last Updated: January 2026

1. Introduction

48bd is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our core responsibilities. This Privacy Policy ("Policy") provides a full description of how information collected about you during your use of the 48bd website and services is processed, used, stored, and kept secure.

By using our services, you are considered to have agreed to the terms described in this Policy. Please read this Policy carefully. If you have any questions, contact us.

This Policy applies only to the 48bd website and services. It does not apply to third-party websites or services.

2. What Information We Collect

48bd collects only the information needed to deliver our services properly, ensure security, and meet legal obligations.

2.1 Registration and Account Information

When you create an account with 48bd, the following information is collected:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • Username and password (stored in encrypted form)
  • National ID card or passport details (for identity verification)

2.2 Financial Transaction Information

Financial information required for deposits and withdrawals is collected. 48bd processes transactions only through bKash, Nagad, Rocket, and bank transfer. This includes:

  • Mobile banking account numbers (bKash / Nagad / Rocket)
  • Bank account number and routing details (for bank transfers)
  • Transaction history and amounts

2.3 Technical and Usage Information

The following information may be collected automatically while you use our site:

  • IP address and device type
  • Browser type and version
  • Cookies and session data
  • Time and frequency of page visits
  • Gaming activity and betting history

3. How Information Is Used

48bd uses your information only for specific and lawful purposes. Your personal information is not sold to any commercial third party without your consent.

Identity Verification

Your identity and age are verified at registration. This ensures that only individuals aged 21 or above can use the service.

Financial Transactions

Financial information is used to process deposits, withdrawals, and bonus payments. Ensuring the security and accuracy of transactions is our priority.

Customer Support

Your information is used to resolve account-related issues and provide assistance through live chat and email support.

Security and Fraud Prevention

Technical information is analyzed to maintain account security, detect suspicious activity, and prevent fraud.

4. Sharing Information with Third Parties

48bd never sells your personal information or shares it with advertisers. However, information may be shared in the following limited circumstances:

  • Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
  • Technology Service Providers: Limited technical information is shared with technology partners to operate the platform; however, they may not use your information independently.
  • Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a relevant authority.
  • Responsible Gaming Organizations: Information may be used when necessary to protect users who are at risk of problem gambling or financial harm.

Outside the cases listed above, 48bd does not share your personal information with any third party without your consent.

5. Cookie Policy

The 48bd website uses cookies and similar technologies. Cookies are small text files stored in your browser that improve the functionality of the site.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the site. Without them, login sessions, security, and user preferences cannot be maintained. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your language preferences and login details, and to personalize your experience on the site.

5.3 Analytical Cookies

Analytical cookies are used to monitor and improve the performance of the site. This information is processed in aggregate and is not used to identify any individual user.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit the functionality of the site.

6. Data Security Measures

48bd applies industry-standard security measures to keep your information safe. Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all your data transmissions fully secure.

  • SSL Encryption: All data transmissions are encrypted using SSL technology.
  • Password Hashing: Your password is never stored directly; only an encrypted hash is stored.
  • Two-Factor Authentication: Two-factor authentication is available to secure your account.
  • Regular Security Audits: Regular security audits are conducted to identify and address potential vulnerabilities.
  • Restricted Access Controls: Only authorized personnel may access your information, and only when necessary.
  • Fair Play Assurance: Random Number Generator (RNG) technology is used to ensure transparency and fairness in gaming activity.

However, no data transmission over the internet can be claimed to be 100% secure. While we apply the highest level of protection, you are also responsible for keeping your account secure.

7. Data Retention Period

48bd retains your information for as long as it is needed. All information is generally retained while your account remains active. After an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.

Records of financial transactions and information needed to resolve legal disputes and prevent fraud may be retained for an extended period. Applicable laws and regulations are followed in such cases.

Technical logs and analytical data are generally deleted after a short period, unless they are needed for a security investigation.

8. Your Rights

You have the following rights regarding your personal information. Contact our support team for any request.

Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will fulfill your request within a reasonable time.

Right to Correct Information

If any of your information is incorrect or you wish to update it, let our support team know. We will make the correction promptly.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Restrict Processing

For specific reasons, you may request that the processing of your information be restricted. Such requests will be reviewed and appropriate action will be taken.

For any request or complaint regarding your rights, contact us via live chat or email. Our support team provides assistance in Bengali and English 24 hours a day, 7 days a week.

9. Protection of Minors

48bd is only for individuals aged 21 or above. We do not knowingly collect or process information from minors.

An age verification process is followed at registration. If we become aware of an account belonging to a minor, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our services, contact us immediately at [email protected].

10. Policy Changes and Updates

48bd may update this Privacy Policy from time to time. If significant changes are made to the service, we will notify you via your registered email address or through a notice on the site.

After each update, the "Last Updated" date at the top of this page will be changed. We recommend that you review this Policy regularly so you stay informed of the latest information.

Continued use of the service after an update indicates that you have accepted the revised Policy. If you do not agree to the revised Policy, stop using the service and contact us to close your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact the 48bd support team. We provide assistance in Bengali and English 24/7.

Live Chat

Get instant assistance via live chat from any page on the site. Our team is always ready.

Email Support

For privacy-related requests, write "Privacy Request" in the subject line.